Privacy policy
This policy explains what personal information MiaShape collects when you visit or buy from our store and how we use it.
What we collect
- Order information: name, shipping and billing address, email, phone (if given), items purchased and payment confirmation (we don't see or store full card numbers).
- Device and usage information: IP address, browser, pages viewed and how you interact with the site, collected with cookies and similar tools.
- Messages: anything you send us by email or the contact form.
How we use it
- To process, ship and support your orders, returns and warranty claims.
- To answer your questions.
- To send marketing emails if you signed up (unsubscribe any time with the link in each email).
- To measure and improve our store and advertising, including with advertising partners such as Meta, Google and TikTok.
- To prevent fraud and meet legal obligations.
Sharing
We share information only with service providers that help us run the store (our e-commerce platform Shopify, payment processors, shipping carriers, email and analytics tools and advertising partners) and when the law requires it. We don't sell your personal information for money. Where advertising cookies count as "sharing" under local law, you can opt out on our Your privacy choices page.
Cookies
We use cookies to keep your cart, remember preferences and measure performance. You can control cookies in your browser settings.
Your rights
Depending on where you live you may have the right to access, correct, delete or port your data, and to object to or limit certain processing. Email support@miashape.com and we'll respond within the time the law requires.
Retention
We keep order records for as long as needed for accounting and legal purposes, and marketing data until you unsubscribe.
Children
Our store is not directed to children under 16.
Changes
We may update this policy and will post the new version here.
Contact
support@miashape.com